Communication
Question 1
When verbal and non-verbal messages are contradictory, most people believe in:
Options:
(1) Indeterminate messages
(2) Verbal messages
(3) Non-verbal messages
(4) Aggressive messages
Answer: (3)
Explanation:
Non-verbal cues such as expression, tone, and gesture convey stronger meaning than spoken words, so they are trusted more.
Question 2
The typical feature of an information-rich classroom lecture is:
Options:
(1) Sedentary
(2) Staggered
(3) Factual
(4) Sectoral
Answer: (3)
Explanation:
An information-rich lecture focuses on facts, concepts and knowledge density.
Question 3
Expressive communication is driven by:
Options:
(1) Passive aggression
(2) Encoder’s personality characteristics
(3) External clues
(4) Encoder-decoder contract
Answer: (2)
Explanation:
Expressive communication reflects personal style, emotions and personality of the encoder.
Question 4
Positive classroom communication leads to:
Options:
(1) Coercion
(2) Submission
(3) Confrontation
(4) Persuasion
Answer: (4)
Explanation:
Positive climate motivates students willingly and encourages understanding, so persuasion is the outcome.
Question 5
Classroom communication is the basis of:
Options:
(1) Social identity
(2) External inanities
(3) Biased passivity
(4) Group aggression
Answer: (1)
Explanation:
Classroom communication builds learners’ identity through interaction and participation.
Question 6
Effective communication presupposes:
Options:
(1) Non-alignment
(2) Domination
(3) Passivity
(4) Understanding
Answer: (4)
Explanation:
Communication becomes effective only when the receiver clearly understands the meaning.
Question 7
Imagine you are working in an educational institution where people are of equal status. Which type of communication would be best?
Options:
(1) Horizontal communication
(2) Vertical communication
(3) Corporate communication
(4) Cross communication
Answer: (1)
Explanation:
Horizontal interaction occurs among people of same rank for coordination and cooperation.
Question 8
Identify the important element a teacher must consider while addressing students in a classroom:
Options:
(1) Avoidance of proximity
(2) Voice modulation
(3) Repetitive pause
(4) Fixed posture
Answer: (2)
Explanation:
Modulation helps maintain clarity, attention, and engagement.
Question 9
Which of the following are barriers to effective communication?
Options:
(1) Moralising, being judgemental and consoling comments
(2) Dialogue, summary and self-review
(3) Simple words, cool reaction and defensive attitude
(4) Personal statements, eye contact and simple narration
Answer: (1)
Explanation:
Judgemental behaviour blocks open expression, creating communication barriers.
Question 10
The choice of communication partners is influenced by:
Options:
(1) Proximity, utility, loneliness
(2) Utility, secrecy, dissonance
(3) Secrecy, dissonance, deception
(4) Dissimilarity, dissonance, deviance
Answer: (1)
Explanation:
People interact more with those who are close, useful and emotionally supportive.
Question 11
As a teacher, which option ensures effective presence in the classroom?
Options:
(1) Use of peer command
(2) Making aggressive statements
((3) Adoption of well-established posture
(4) Being authoritarian
Answer: (3)
Explanation:
Confident physical presence enhances teacher credibility and classroom control.
Question 12
Every communicator has to experience:
Options:
(1) Manipulated emotions
(2) Anticipatory excitement
(3) The issue of homophily
(4) Status dislocation
Answer: (3)
Explanation:
Homophily means tendency to communicate better with people sharing similarity of beliefs and background.
Question 13
Differentiation between acceptance and non-acceptance of certain stimuli in classroom communication is the basis of:
Options:
(1) Selective expectation
(2) Selective affiliation
(3) Selective attention
(4) Selective morality
Answer: (3)
Explanation:
Selective attention means filtering information based on relevance and interest.
Question 14
Assertion (A): The initial messages to students by a teacher need not be critical to establish interactions later.
Reason (R): More control over the communication process means more control over what students learn.
Options:
(1) Both A and R true, R correct explanation
(2) Both true, R not explanation
(3) A true, R false
(4) A false, R true
Answer: (4)
Explanation:
Initial interaction is important for rapport. More control does not necessarily ensure learning.
Question 15
Assertion (A): To communicate well in the classroom is a natural ability.
Reason (R): Effective teaching demands knowledge of communication process.
Options:
(1) Both true, R correct explanation
(2) Both true, R not explanation
(3) A true, R false
(4) A false, R true
Answer: (4)
Explanation:
Communication is a skill learned and developed, not a natural gift.
Question 16
Classroom communication is a transactional process.
Options:
(1) A and R true, R correct explanation
(2) A and R true, R not explanation
(3) A true, R false
(4) A false, R true
Answer: (3)
Explanation:
Communication is two-way; student responses are meaningful and purposeful.
Question 17
Which of the following sets of statements is correct for describing the human communication process?
Statements:
| Code | Statement |
|---|---|
| (a) | Non-verbal communication can stimulate ideas. |
| (b) |
Communication is a learnt ability. |
| (c) |
Communication is not a universal panacea. |
| (d) | Communication can break down. |
| (e) |
More communication means more effective learning by students. |
| (f) |
Value of what is learnt through classroom communication is not an issue for students. |
Options:
(1) (a), (c), (e) and (f)
(2) (b), (d), (e) and (f)
(3) (a), (b), (c) and (d)
(4) (a), (d), (e) and (f)
Answer: (3)
Explanation:
Communication involves non-verbal elements (a), it is a learned skill (b), it cannot solve everything (c), and breakdown is possible (d).
Statements (e) and (f) are incorrect assumptions.